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What to Expect  |  Patient Cooperation  |  Preparing for Your First Visit  |  Virtual Office Tour

Emergency Care

As a general rule, an emergency appointment is necessary only when there is severe pain, a loose band, a broken wire, or something protruding that you can't remedy alone. Please check our Parts of Your Braces section before phoning or e-mailing the office. It will help us visualize what part of your appliance is broken or out of place so it can be correctly identified.

During active treatment, we will need to see you on a regular basis. We will try to work out a schedule that is most convenient for you. Because we respect your valuable time, we do our very best to stay “on time.” Your prompt arrival for your appointment will enable us to utilize all the time we have reserved for you – for adjustments, instructions, and questions.

Long Appointments

Longer appointments are always scheduled between 9:00 a.m. and 2:00 p.m. to allow adequate time for more complicated treatments and to allow more time before and after school hours for shorter visits.

Short Appointments

Shorter appointments, such as visits for wire activation or retainer checks, can usually be scheduled early in the morning, after school (starting at 3:00 PM), or during school hours.

Rescheduling Appointments

Because schedules are carefully coordinated, your late arrival or missed visit can pose a problem. In fairness to the other patients, if you are running late we may not be able to “squeeze you in,” but we will be happy reschedule your appointment. Please note that a $35 fee will be charged for failing to show up for an appointment without a 24 hour cancellation notice.

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